Strength of focus
The latest thoughts from David…
In Tom Rath’s book, Strengths Finder 2.0, he quotes some research on the chances of employees being actively disengaged based on their managers’ focus. I found it startling and obvious at the same time. Where a manager’s primary focus is on weaknesses this leads to a 22% chance that his/her employees will be actively disengaged. Ignoring employees altogether leads to a 40% chance which makes sense when you consider the basic human need for attention (anyone with children will be nodding at this point).
BUT (I hope that you noticed how big that but was) when the manager’s focus is primarily on his/her team’s strengths the figure drops to a mere 1%.
At Rambutan, we have helped lots of companies improve their employee engagement but we have never considered that it could be as simple as getting managers to go round noticing and commenting on what people are good at. I had better stop now before I put us out of business! On a serious note I would thoroughly recommend Tom’s book. It includes a unique code that you use to fill in a web based questionnaire that generates a personalised strengths report that I found very insightful. In case you’re wondering I am not on commission but, as the research states, I did find the experience of someone (or more specifically something) commenting on my strengths very engaging.







Hi David,
Thanks for the article today.
We had a similar challenge at Alton Towers back in 2005. How could we evolve a culture of praise versus the tradition of constantly telling people that they had done things wrong.
I remember spending time out on the park with our team highlighting the fact that praise and recognition will boost confidence, thus providing our guests with a memorable day out.
Thanks for the book recommendation.
Nick